Please contact us if you cannot find an answer to your question.

Factors like carpet material and type, and the relative humidity in your home affect the drying time. It can take from 45 to 2 hours to be completely dry, but you can walk on it right after cleaning, if necessary.

What we use to clean our homes makes its way into our bodies. We only use products with natural ingredients, reducing chemicals on surfaces and in your air, keeping your family safe and healthy.

We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.

During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

When vacuuming no longer removes all of the soil or you have not been able to remove spots following the recommended carpet care and cleaning procedures, it's time to have your carpet cleaned by a trained and qualified professional Deep Steam Cleaner. At Deep Steam Clean, we know the latest information on carpet construction, carpet care products, and safe, effective cleaning methods to help maintain carpet beauty. For this reason, we recommend, and most carpet manufacturers' warranties require periodic professional cleaning.

No. many of the major carpet mills today recommend professional cleaning at least once per year. The build-up of soil in your carpet in combination with foot traffic creates abrasion that breaks down your carpets' fibres. The higher the traffic in a given area, the more often the carpet will need cleaning.

We recommend professional cleaning at least once a year. If you have a pet and children at home, then every six months would be ideal.

Our quality assurance starts with the high level of training and motivation that all our cleaners have. Also, we will be allocating a trained team supervisor to your home or office and they will be monitoring all aspects of the clean.

Yes. Absolutely. In our service truck, we carry all the tools and supplies required to clean your home or office. So, you won't have to take the burden.

Well, the fees are based on the services. And while determining a rate, we will take account of certain factors such as the size of property to be cleaned, the frequency of the clean, etc.

Our handpicked, assessed, and rigorously trained staff will be working in your residential or commercial place. This is how we assure the work is being carried out efficiently and accomplished on time.

We assure flexibility. We will be working with you so you can schedule a cleaning session at your convenience.

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